Data Protection

Privacy Policy 918kiss App – Our Commitment to Users

We take your privacy seriously. Find out exactly how 918kiss app collects, uses, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010.

Last Updated: 1 Jan 2026 PDPA 2010 Compliant SSL 256-bit Encryption

Complying with the Personal Data Protection Act 2010 (PDPA)

918kiss app operates in full compliance with Malaysia's PDPA 2010. All user personal data is collected, stored and processed in a responsible, transparent and secure manner. You have full rights over your data.

Section 1

Privacy Policy Introduction & Scope

Welcome to the 918kiss app Privacy Policy. This document explains in detail how we collect, use, store, protect, and disclose your personal information when you use the 918kiss app platform — including the official website, Android and iOS mobile apps, and all related support services.

This Privacy Policy applies to all users accessing the 918kiss app platform from Malaysia, regardless of the method of access. By registering or continuing to use our platform, you are deemed to have read, understood and agreed to all provisions of this policy.

If you disagree with any part of this policy, you must stop using the platform immediately. For any privacy-related enquiries, our data protection team is available via the channels stated in Section 10.

This Privacy Policy is to be read together with Terms and Conditions and policy Responsible Gaming 918kiss app. All three documents together form a complete and comprehensive set of rules.

Section 2

Types of Personal Data Collected

918kiss app only collects data that is genuinely necessary to deliver a quality, secure and legally compliant service. We do not collect excessive or irrelevant data beyond the scope of our services. The following are the categories of data collected:

Data Category Sample Information Mandatory / Optional
Identity Data Full name, MyKad number, date of birth, gender Mandatory
Contact Data Phone number, email address, residential address Mandatory
Financial Data Bank account number, bank name, transaction records Mandatory
Technical Data IP address, device type, operating system, web browser Auto
Game Data Game history, betting records, session duration Auto
Communication Data Customer support logs, complaint tickets, feedback Preferences

2.1 How Data Is Collected

Your data is collected through three primary channels: (1) information you provide directly during registration or profile updates; (2) data automatically generated through your use of the platform; and (3) information received from legitimate third parties such as KYC providers, partner banks and social media platforms when you choose to log in through those channels.

918kiss app has never purchased or acquired user data lists from any unrelated third parties. All data in our possession has been obtained lawfully and with your consent.

Section 3

Purpose of Personal Data Use

Every piece of data we collect is used for a clear and specific purpose. 918kiss app adheres strictly to the "limited purpose" principle — meaning your data will not be used for purposes other than those stated below without your prior consent:

  • Identity verification and KYC: Verifying that you are a legitimate user and meet the minimum age requirement of 18 years in accordance with Malaysian law.
  • Financial transaction processing: Verifying deposits, processing withdrawals, and maintaining accurate financial records for internal audits.
  • Service provision and improvement: Personalising your gaming experience, recommending suitable games, and improving platform features based on usage patterns.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, collusion, and any activity that violates our terms of use.
  • Service communications: Sending important account notifications, promotional updates (if you have opted in), and customer support responses.
  • Legal compliance: Meeting reporting obligations to relevant authorities such as Bank Negara Malaysia, MACC, and other enforcement agencies as required by law.

You may opt out of marketing communications from 918kiss app at any time by updating your communication preferences in your account settings or by contacting our support team.

Section 4

Data Storage & Security Measures

The security of your personal data is the absolute priority of 918kiss app. We continuously invest in industry-grade security infrastructure to ensure your data is protected at every stage — from collection through to storage and processing.

4.1 Encryption Technology

All data transmitted between your device and 918kiss app servers is protected by SSL/TLS 256-bit encryption — the same standard used by leading banking and financial institutions worldwide. Sensitive data such as financial information and identity documents is stored in encrypted form using AES-256 encryption at the database level.

4.2 Layered Access Controls

Only 918kiss app staff with specific authorisation may access user data, and only to the extent required to perform their duties. All internal access is logged and audited regularly. Two-factor authentication (2FA) is enforced for all staff access to systems containing user data.

4.3 Data Retention Period

918kiss app retains your personal data for as long as your account is active or as long as necessary to provide our services. For closed accounts, data is retained for the minimum period required by Malaysian law — typically 7 years for financial records for audit and tax compliance purposes.

While we employ the best security measures available, no system can be guaranteed 100% safe from all cyber threats. You are responsible for keeping your account login credentials secure. Please report any suspicious activity to us immediately.

Section 5

Data Sharing & Disclosure to Third Parties

918kiss app does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we only share information under limited and lawful circumstances as outlined below:

  • Approved service providers: Payment processors, KYC providers, cloud infrastructure vendors, and technical service providers who are bound by strict confidentiality agreements and may only use your data for purposes designated by 918kiss app.
  • Authorities and enforcement bodies: 918kiss app will disclose data when required by a court order, regulatory directive, or valid legal obligation under Malaysian law.
  • Fraud investigation: In cases involving fraud, money laundering or criminal activity, data may be shared with relevant law enforcement agencies and financial authorities.
  • Business transfer: In the event of a company merger, acquisition or asset sale, user data may be transferred to the new entity — and you will be notified in writing before any such transfer takes place.

All third parties working with 918kiss app are required to sign a Data Processing Agreement (DPA) compliant with PDPA 2010. We take full responsibility for data shared with our service partners.

Section 6

Cookies, Local Storage & Tracking Technologies

918kiss app uses cookies and similar local storage technologies to enhance user experience, maintain login session security, and gather analytics data that helps us understand how the platform is used. The following are the types of cookies we use:

Types of Cookies Function Duration
Essential Cookies Maintaining login sessions, CSRF security, and language preferences Session
Functional Cookies Saving game preferences, display settings, and search history 30 days
Analytics Cookies Measuring traffic, page performance, and usage patterns (without PII) 1 year
Marketing Cookies Tracking referral sources for referral bonus credit attribution 90 days

You can manage or delete cookies through your web browser settings at any time. Please note that deleting essential cookies may affect certain platform functions, including automatic login sessions. For more information on managing cookies, refer to your web browser's help documentation.

Section 7

User Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a 918kiss app user have the following rights regarding your personal data. All requests relating to these rights will be processed within 14 business days:

Right of Access Requesting a copy of all personal data we hold about you
Right to Rectification Correcting data that is inaccurate, outdated, or incomplete
Right to Erasure Requesting deletion of data that is no longer needed for its original purpose
Right to Object Objecting to the processing of your data for direct marketing purposes
Right to Portability Receiving your data in a structured, machine-readable format
Right to Restriction Restricting processing during disputes regarding data accuracy

To exercise any of the above rights, please contact the 918kiss app Data Protection Officer (DPO) via email at [email protected] with the subject line "PDPA Data Rights Request". We may need to verify your identity before processing any request to ensure your data is not accessed by unauthorised parties.

Section 8

Children's Data Protection

918kiss app is a platform strictly restricted to individuals aged 18 years and above. We do not intentionally collect or store any personal data from individuals under the age of 18.

Our registration system is designed with strict age verification controls, including automated checks based on the MyKad number provided during the KYC process. Should we discover that a minor's personal data has been collected without valid consent, we will take immediate steps to delete that data and permanently close the account in question.

If you become aware or suspect that someone under the age of 18 has registered or is using the 918kiss app platform, please report it to us immediately via our support email. We take this matter extremely seriously.

Section 9

Privacy Policy Amendment

918kiss app reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. Any amendments will take effect immediately upon publication on our website.

For significant amendments — particularly those affecting how your personal data is used or your rights as a user — we will provide at least 14 days before the amendment takes effect via in-app notification or your registered email.

We encourage you to review this Privacy Policy page periodically. Continued use of the 918kiss app platform after any amendment takes effect constitutes your acceptance of the updated policy.

All previous versions of our Privacy Policy are archived and can be requested through our support team for reference purposes. The effective date of each version will be clearly noted.

Section 10

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how 918kiss app handles your personal data, we strongly encourage you to contact us directly. Our Data Protection Team is dedicated to resolving every issue promptly and transparently.

  • Data Protection Email: [email protected]
  • Email Subject: "Privacy Enquiry" or "PDPA Data Rights Request"
  • Live Chat: Available 24 hours a day, 7 days a week via the platform
  • Response Time: Within 2 business days for general enquiries; 14 business days for formal data rights requests

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPDM) through their official channels. However, we strongly hope to resolve any issues directly with you first.

The 918kiss app Data Protection Officer (DPO) is a formally appointed individual responsible for ensuring all data processing complies with PDPA 2010. Every request received is recorded and handled in accordance with strict internal procedures.

Why Your Data Is Safe with 918kiss App

Behind every policy and procedure, there is a security infrastructure and a team of people working around the clock to protect your privacy.

256-bit SSL Encryption

All data transmitted between your device and our servers is protected by SSL 256-bit encryption — the same standard used by major banks in Malaysia. No third party can intercept or read your data during transmission.

Complying with PDPA 2010

918kiss app operates in full compliance with Malaysia's Personal Data Protection Act 2010. We conduct periodic compliance audits and continuously update our privacy practices in line with the latest legal developments.

Strict Access Control

Only specifically authorised staff may access user data. All access is logged, audited and monitored in real time. Two-factor authentication (2FA) is mandatory for all internal staff.

No Data Sales

918kiss app has never and will never sell, rent or trade your personal data to any third party for marketing purposes. Your data is not a product — it is a trust we safeguard with full responsibility.

User Rights Respected

We make it easy for you to access, correct, transfer, or delete your personal data. All data rights requests are processed within 14 business days at no additional charge.

Dedicated DPO 24/7

Our Data Protection Officer (DPO) is available to assist you at all times. Every privacy enquiry is handled with professionalism, transparency, and empathy — because we understand how sensitive your personal data is.

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Play Safe, Your Privacy Is Protected

Register your 918kiss app account today and enjoy the ultimate gaming experience with bank-grade data security and full privacy protection under PDPA 2010.

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